Privacy Policy

At EDPK EXIM.BISA, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (eximbisa.com), engage with our representatives, or utilize our global trade solutions.

Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or engage in our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal and Business Data

Personally identifiable information and business details you voluntarily give to us when interacting with our Global Representatives or filling out inquiries. This includes:

• Full Name and Job Title
• Company Name and Business Registration Details
• Contact Data (Email address, Phone number, Business location)
• Financial and transaction history strictly related to our trade partnerships.

Automatically Collected Data

Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized B2B experience. Specifically, we may use information collected about you via the Site or our representatives to:

• Facilitate global sourcing, export-import logistics, and exclusive distribution processes.
• Establish and manage business partnerships across Europe, the Americas, and global markets.
• Respond to premium inquiries, customer service requests, and legal compliance issues.
• Send administrative information, such as contract updates, shipping details, and policy changes.
• Comply with international trade laws and customs regulations.

3. Disclosure of Your Information

We prioritize the confidentiality of our elite partnerships. However, we may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, customs clearance, or to investigate or remedy potential violations of our policies.
• Third-Party Service Providers: We may share your information with trusted logistics partners, freight forwarders, and legal consultants that perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, or financing.

*We will never sell, rent, or trade your personal or business data to third-party marketers.

4. International Data Transfers (GDPR Compliance)

Because EDPK EXIM.BISA operates globally with headquarters in Bulgaria and representatives managing the Europe & Americas region, your information may be transferred to, stored, and processed in countries other than the country in which it was originally collected. We ensure that appropriate safeguards, complying with the General Data Protection Regulation (GDPR) and international standards, are in place to protect your data during such transfers.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Rights

Depending on your location (such as the EU or UK), you may have certain rights regarding your personal information, including:

• The right to access the personal data we hold about you.
• The right to request the correction of inaccurate personal data.
• The right to request the deletion of your personal data.
• The right to object to our processing of your personal data.

If you wish to exercise any of these rights, please contact our representatives using the information provided below.

7. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

8. Contact Us

If you have questions or comments about this Privacy Policy, or if you need to update your business data, please contact our Global Representatives: